Navigating Change: Communication in Hairstyling

Recently, I encountered a situation with a client that sparked some reflections on communication in our industry. This client, who comes to me for haircuts while seeing another stylist for color, faced a dilemma. She struggled to express her desire for a different haircut to her colorist, who charges less than I do. This scenario isn’t unique and highlights a broader issue in hairstylist-client communication.

Breaking up with a hairstylist can be a difficult decision, especially if you have built a long-term relationship with them even friends or family However, if you feel like it's time to move on, there are ways to do it amicably:

( coming from a hairstylist I always like to see new clients in my chair and be honest sometimes old clients get stale I get bored doing the same thing over and over,  as an artist I like to see new turnover I do not take it personally. )

To be honest with you lot of hairstylist would tell the same thing they enjoy new clients as well. 

if I am not fulfilling a clients needs or if their budgets have changed  

We want them to be happy and if someone else can do that that is the end goal.  

Be honest: When you meet with your hairstylist, be honest about your reasons for leaving.

This can be as simple as saying that you are looking for a change or that you have found another stylist that you want to try.

The Challenge of Effective Communication

In my 20 years as a stylist, I’ve noticed a common trend: many clients, particularly women, struggle with direct communication. Instead, responses range from lashing out to ghosting – canceling appointments and then disappearing without any follow-up. This pattern isn't just about hair appointments; it reflects broader communication challenges in our society.

Personal Reflections

As a seasoned stylist, I’ve developed resilience to these dynamics. Clients, I’ve learned, aren’t necessarily friends; they are individuals with their own expectations and limitations. For instance, I often encounter clients with unrealistic hair goals influenced by internet trends, like wanting black hair with bleach-blonde ends, but being disappointed with the inevitable dryness. It’s my role to manage expectations, explaining that not everything seen online is achievable or healthy for hair.

The Art of Parting Ways

The core issue, however, is how clients choose to end their relationship with a stylist. Ghosting is common, but it’s neither respectful nor constructive. A straightforward conversation about trying a new stylist for different reasons – be it style, price, or technique – is far healthier. It’s about respect and honesty.

A Message to Clients

To any client contemplating a change, I say this: It's okay to seek something different, just as it’s okay for stylists to welcome change. If you feel the need to move on, do it respectfully. Explain your reasons, and don’t ghost. This approach not only preserves dignity but also avoids the awkwardness or guilt you might feel upon an unexpected encounter later on.

Conclusion

In the end, change is a natural part of life. Both clients and stylists evolve, and our needs and capabilities shift. Honest, respectful communication is key to navigating these changes gracefully. Let's be candid with each other – it makes for a healthier, more respectful relationship in the long run.